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  • Day 1
    September 21, 2023
  • Day 2
    September 22, 2023
  • Day 3
    September 23, 2023
    • 10:00 AM

      Attendee Registration and Check In

      You can check in at the Marriott Marquis and then follow the signs to the NORM Registration desk to pick up your conference items. Registration is open until 5:00 PM PST and Friday morning for late arrivals.

      Location: South Office

      3:30 PM

      New Member/Attendee Orientation

      This session is for New Attendees and New Members of NORM.

      Location: Foothill G

      5:00 PM

      6:30 PM

      Welcome Reception

      Join us for our Thursday night welcome reception. Mix and mingle with all of our attendees.
      Guests and exhibitors are welcome to join us!

      Location: Atrium at the Marriott Marquis
    • 10:00 AM

      Exhibit Hall Set Up and Check In

      Exhibitors and sponsors can set up their booths.

      Location: Yerba Buena Ballroom

      5:00 PM

      6:30 PM

      Welcome Reception

      Join us for our Thursday night welcome reception. Mix and mingle with all of our attendees.
      Guests and exhibitors are welcome to join us!

      Location: Atrium at the Marriott Marquis
    • 6:30 AM

      Breakfast in Exhibit Hall

      Location: Yerba Buena Exhibit Hall

      8:00 AM

      Welcome and Review of Conference

      Location: Yerba Buena General Session

      8:45 AM

      Keynote: The Future of Healthcare & Rheumatology: What Will it Look Like in 5 Years?

      Ron Howrigon

      Session Objectives:

      • Define current trends in health care and how they are going to continue over the next five years

      • Describe the likely structure and attributes of our health care system in the future

      • Evaluate the impact these changes are going to have on physician practices

      • Develop strategies for medical practices to insure they are prepared for the future

      Location: Yerba Buena General Session

      9:45 AM

      General Session: Retain your Revenue Part 1: Learn ERISA Regulations and Make Them Work for You

      David Zetter, PHR, SHRM-CP, CHC, CPCO, CPC

      Location: Yerba Buena General Session

      10:45 AM

      Break/Networking In Exhibit Hall

      Network with vendors in our exhibit hall.

      11:30 AM

      Transition

      11:45 AM

      General Session: Retain your Revenue Part 2: Learn ERISA Regulations and Make Them Work for You

      David Zetter, PHR, SHRM-CP, CHC, CPCO, CPC

      Location: Yerba Buena General Session

      12:45 PM

      Lunch in Exhibit Hall

      Location: Yerba Buena Exhibit Hall

      2:15 PM

      Breakout Sessions A

      Managing Rheumatology Denials and the Appeals Process

      Revenue Cycle & FinancialHealth Metrics From Your Rheumatology Peers

      Panel Discussion: Ancillary Services To Consider For Your Rheumatology Practice

      Roundtable Discussion: Employee Retention Ideas

      Location: Nob Hill

      3:15 PM

      Break/Networking in Exhibit Hall

      Location: Yerba Buena Exhibit Hall

      4:00 PM

      Breakout Sessions B

      Rheumatology Internal Auditing Part 1: What should you look for?

      A Conversation with CMMI - The Future of Rheumatology from a CMS Perspective

      The Evolution & Future of the Rheumatology Care Delivery Model

      Roundtable Discussion: Group Purchasing Savings Beyond Buy & Bill Drugs

      6:00 PM

      Friday Night Reception

      Join us for our Friday night reception at the City View at Metreon!
      (Across from the Conference Hotel)

      7:00 PM

      9:00 PM

      Friday Night Dinner

      Join us for our Dinner and Entertainment at the City View at Metreon!
      (Across from the Conference Hotel)
    • 6:30 AM

      Breakfast in Exhibit Hall

      Your exhibit Booth must be manned during breakfast, but you are welcome to partake in the food. Please allow NORM members to use the seating provided in the Exhibit Hall.

      Location: Yerba Buena Exhibit Hall

      8:00 AM

      Open Exhibit Hall Hours

      Location: Yerba Buena Exhibit Hall

      12:45 PM

      Lunch in Exhibit Hall

      Your exhibit Booth must be manned during lunch, but you are welcome to partake in the food. Please allow NORM members to use the seating provided in the Exhibit Hall.

      Location: Yerba Buena Exhibit Hall

      2:15 PM

      Open Exhibit Hall Hours

      Location: Yerba Buena Exhibit Hall

      6:00 PM

      Friday Night Reception

      Join us for our Friday night reception at the City View at Metreon!
      (Across from the Conference Hotel)

      7:00 PM

      9:00 PM

      Friday Night Dinner

      Join us for our Dinner and Entertainment at the City View at Metreon!
      (Across from the Conference Hotel)
    • 7:00 AM

      Breakfast in Exhibit Hall

      Location: Yerba Buena Exhibit Hall

      8:00 AM

      General Session: Obtain Best Outcomes of Rheumatology Practices - The Need to Lead

      Ricky Newton

      Objective: To understand how to advocate and work/partner to influence issues to have a better outcome for your rheumatology practice.

      Location: Yerba Buena General Session

      9:00 AM

      Annual Membership Meeting

      NORM Members ONLY

      Location: Yerba Buena General Session

      10:00 AM

      Break/Networking in Exhibit Hall

      Location: Yerba Buena Exhibit Hall

      10:45 AM

      General Session: How to Embrace Change Using Emotional Intelligence

      Susan Childs

      Location: Yerba Buena General Session

      11:45 AM

      Lunch in Exhibit Hall

      Location: Yerba Buena Exhibit Hall

      1:15 PM

      Breakout Sessions C

      Rheumatology Internal Auditing Part 2: Working with Real Case Studies

      Checkup: A “Well Visit” for Your Rheumatology Practice

      The Evolution & Future of the Rheumatology Care Delivery Model

      Panel Discussion: Managing Upward: Developing A Positive & Productive Relationship with Your Providers

      2:15 PM

      Break

      2:30 PM

      General Session: To Infuse or Not to Infuse, That is the Question

      Location: Yerba Buena General Session

      3:30 PM

      General Session: The Great Boss Factor: How to Activate People and Cultivate Commitment

      Joe Mull, M.Ed, CSP

      Objective: Managers will learn how to build a strong team that will be with them into the future. Attendees will learn three specific habits that play a role in triggering emotional and psychological commitment from your employees. Take Your Team into a New Age of Work!

      Location: Yerba Buena General Session

      4:30 PM

      Transition to Big Bus Tour

      Location: Hotel Lobby

      5:30 PM

      7:30 PM

      Saturday Night Event: Big Bus San Francisco Private Charters

      NORM will be offering our attendees a private bus tour on Saturday night. This tour will take you to the most iconic parts of the city. Pick up and drop off will be at the conference hotel.
    • 7:00 AM

      Breakfast in Exhibit Hall

      Your exhibit Booth must be manned during breakfast, but you are welcome to partake in the food. Please allow NORM members to use the seating provided in the Exhibit Hall.

      Location: Yerba Buena Exhibit Hall

      8:00 AM

      Open Exhibitor Hall Hours

      Location: Yerba Buena Exhibit Hall

      12:00 PM

      Lunch in Exhibit Hall

      Your exhibit Booth must be manned during lunch, but you are welcome to partake in the food. Please allow NORM members to use the seating provided in the Exhibit Hall.

      Location: Yerba Buena Exhibit Hall

      1:15 PM

      2:15 PM

      Exhibitors Breakdown

      Reminder: It is not permitted to break down early.

      Location: Yerba Buena Exhibit Hall
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